Privacy policy

1.Our Commitment to Privacy

Morning Dew Farms respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:

• Visit our website
• Create an account
• Request information
• Purchase products
• Request wholesale pricing
• Submit a manufacturing inquiry
• Subscribe to newsletters or SMS updates
• Communicate with us by email, phone, chat, or social media
• Interact with our AI-powered customer support tools.

By using our website, you acknowledge that you have read and understand this Privacy Policy.

2.Information We Collect

Depending on how you interact with Morning Dew Farms, we may collect the following categories of information.

Personal Information

Examples include:

• Name
• Company name
• Billing address
• Shipping address
• Email address
• Telephone number
• Date of birth or age verification information where applicable
• Account username
• Password (stored securely through our service providers)
• Purchase history
• Payment transaction information (payment card information is processed by our payment providers and is generally not stored by Morning Dew Farms)

Business Information

For wholesale and manufacturing customers, we may also collect:

• Business name
• Business type
• Tax identification information when required
• Resale certificate information
• License or permit information
• Purchase volumes
• Product preferences
• Manufacturing specifications
• Artwork and packaging files
• Shipping preferences
• Business contact information

Technical Information

When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referral source
• Time spent on pages
• Clickstream data
• Approximate geographic location
• Website performance information

This information helps us improve website performance, security, and user experience.

3.Cookies and Similar Technologies

Morning Dew Farms uses cookies and similar technologies to:

• remember user preferences
• maintain shopping cart functionality
• improve website performance
• understand website usage
• personalize content
• support analytics
• detect fraud
• improve security.

Your browser may allow you to disable cookies; however, doing so may limit certain website features.

4.Analytics

We may use analytics services to better understand how visitors use our website.

These tools may collect information regarding:

• website traffic
• page popularity
• user navigation
• device information
• browser information
• approximate location
• referring websites.

Analytics data is generally used in aggregated form to improve website functionality and customer experience.

5.Artificial Intelligence and Chat Services

Morning Dew Farms may utilize AI-assisted customer support tools to provide general information and improve response times.

Information voluntarily submitted through chat services may be used to:

• answer customer questions
• improve website functionality
• identify frequently asked questions
• improve customer service
• detect fraud or abuse.

AI-generated responses are intended for general informational purposes only and should not be considered legal, medical, or professional advice.

We do not intentionally use customer conversations to train publicly available artificial intelligence models unless expressly disclosed by the provider of that technology or authorized by applicable law.

6.How We Use Your Information

We may use personal information to:

• process orders
• fulfill shipments
• respond to inquiries
• communicate regarding products or services
• provide wholesale information
• prepare manufacturing quotations
• provide customer support
• improve products
• improve website performance
• prevent fraud
• verify age where applicable
• comply with legal obligations
• maintain product quality and safety
• communicate product recalls or important safety notices when necessary.

7.Marketing Communications

If you voluntarily subscribe to our newsletter or promotional communications, we may send:

• product announcements
• educational articles
• wholesale opportunities
• manufacturing updates
• promotional offers
• event information
• company news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in those communications.

SMS recipients may opt out by following the instructions provided in the applicable message.

Consent to receive marketing communications is not required to purchase products or services.

8.How We Share Information

Morning Dew Farms respects your privacy and does not sell your personal information to third parties for their independent marketing purposes.

We may share information only when reasonably necessary to operate our business, including with:

• payment processors
• shipping carriers
• website hosting providers
• email and SMS communication providers
• analytics providers
• fraud prevention services
• customer support platforms
• information technology providers
• legal, accounting, and professional advisors
• government agencies when required by law.

Each provider receives only the information reasonably necessary to perform its services on our behalf.

9.Payment Processing

Payments made through our website are processed by trusted third-party payment providers.

Morning Dew Farms generally does not store complete payment card numbers on its own servers.

Payment information is handled according to the security standards and privacy practices of the applicable payment processor.

10.Wholesale and Manufacturing Information

Wholesale customers and private-label manufacturing customers may provide confidential business information, including:

• formulations
• packaging concepts
• artwork
• manufacturing specifications
• purchasing forecasts
• business contact information.

Morning Dew Farms treats this information as confidential and uses commercially reasonable efforts to safeguard it. Such information is used solely for evaluating, quoting, producing, and supporting the requested products or services unless disclosure is required by law or authorized by the customer.

11.Data Security

Morning Dew Farms implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Security measures may include:

• encrypted website connections (HTTPS)
• password-protected systems
• access controls
• secure payment processing
• limited employee access to personal information
• software updates and monitoring.

No method of electronic transmission or storage can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12.Data Retention

Morning Dew Farms retains personal information only for as long as reasonably necessary to:

• fulfill orders
• provide customer service
• support wholesale and manufacturing relationships
• maintain business records
• comply with legal and regulatory obligations
• resolve disputes
• enforce agreements.

Certain business records, including those related to manufacturing, quality systems, product complaints, and applicable hemp regulatory compliance, may be retained for longer periods where required or appropriate.

13.Children’s Privacy

Morning Dew Farms does not knowingly collect personal information from individuals under twenty-one (21) years of age in connection with the purchase of hemp-derived products.

Our website and products are not intended for minors.

If we become aware that personal information has been collected from a minor in violation of applicable law, we will take reasonable steps to delete that information.

14.Your Privacy Choices

Subject to applicable law, you may have the right to:

• request access to certain personal information we maintain about you
• request correction of inaccurate information
• request deletion of personal information where legally permitted
• withdraw consent for marketing communications
• update your account information
• request information regarding how your personal information has been used.

Certain information may be retained where required by law, for regulatory compliance, to complete transactions, or to protect our legal rights.

Requests may be submitted using the contact information provided at the end of this Privacy Policy.

15.Cookies and Browser Controls

Most web browsers allow you to manage cookie preferences.

You may:

• delete cookies
• block cookies
• receive notifications when cookies are placed.

Disabling cookies may affect website functionality, including shopping cart features, saved preferences, account access, and certain personalized content.

16.California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California law, including rights relating to access, correction, deletion, and certain uses of personal information.

Morning Dew Farms will honor applicable legal requests as required by law and reserves the right to verify the identity of any individual making such a request before providing protected information.

17.Other State Privacy Laws

Residents of states that provide additional privacy rights may exercise those rights as required by applicable law.

Morning Dew Farms will evaluate and respond to qualifying requests in accordance with applicable legal requirements.

18.Third-Party Websites

Our website may contain links to third-party websites, social media platforms, laboratory reports, Certificates of Analysis (COAs), or other external resources.

Morning Dew Farms is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of those third parties before submitting personal information.

19.Changes to This Privacy Policy

Morning Dew Farms may update this Privacy Policy from time to time to reflect:

• changes in business practices
• changes in technology
• changes in applicable laws
• changes in our website functionality
• changes in regulatory requirements.

Material updates will be reflected by updating the Effective Date at the beginning of this Privacy Policy.

Continued use of our website following publication of an updated Privacy Policy constitutes acceptance of the revised policy.

20.Contact Us

Questions regarding this Privacy Policy or our privacy practices may be directed to:

Morning Dew Farms A DBA of Grateful Greens LLC

Mailing Address: 1700 Bryant Dr #208 Round Rock, Texas 78664

Phone: (512) 850-4298

Email: info@morningdewcanna.com

Website: www.morningdewcanna.com

Privacy Commitment

Morning Dew Farms believes that protecting customer information is an important part of maintaining trust.

We are committed to handling personal information responsibly, implementing reasonable safeguards, honoring applicable privacy rights, and continually reviewing our practices as technology and legal requirements evolve.